You’ve spent the majority of your Thanksgiving break with your family away from your Pittsburgh, PA home. After the festivities, you finally arrive home, ready to crawl into bed. As you walk into your home you hear running water coming from the basement. You make your way down the basement stairs to find yourself face-to-face with a waterfall coming from a pipe in the basement ceiling that has burst. What do you do? Where can you turn for help? ServiceMaster Complete Restoration by Stiffey wants you to be ready if you’re faced with water damage. Here’s what to do if you’re faced with a flooded basement.

1. Make Sure the Scene is Safe: If water is filling your home, there’s a risk that it could have affected the electrical wiring in your home, making it unsafe to go near the water. Also, depending on the source, biohazardous materials could be present in the water. For example, if a sewage line has burst, coming in contact with the dirty water could damage your health.
2. Stop the Water Source: Once you’ve made sure the scene is safe, you need to find a way to stop the source of the water. If a pipe has burst in your home, you’ll need to call your utility company to shut the water off.
3. Remove Affected Items: Remove anything that isn’t nailed down from the water. This will limit the extent of the water damage and allow it to start drying out. Make sure you place items somewhere with sufficient airflow to prevent mold or mildew from forming.
4. Call the Professionals: You’ve done all you can and now it’s time to call the professionals at ServiceMaster Complete Restoration by Stiffey for water damage restoration. We’ll be able to perform water extraction to remove any excess moisture and begin repairing the water damage. We can also repair any damage caused to your belongings.

At ServiceMaster Complete Restoration by Stiffey we’re here to help all those in the Pittsburgh, PA, area with all their water extraction and burst pipe cleanup needs. Our technicians have all the tools needed to perform water extraction regardless of the size of the room or the size of the flood-damaged area. We use special moisture detection tools to ensure that once the water extraction has been completed we, in fact, got all the water and moisture out of the room.

For all your water damage restoration needs in Pittsburgh, PA give ServiceMaster Complete Restoration by Stiffey a call at (724) 834-8889.